Checking In
We suggest that you try to come a few minutes early for your appointments. When you come to the office for a sick or well visit, the front desk staff will check you in. One of our staff members will verify your address and insurance information for accuracy. Please bring your child’s current insurance card to each appointment. We do not bill for co-pay. Co-pays are expected at time of visit.
Scheduled Office Visits
Your child will be seen by your pediatrician or nurse practitioner at the following ages:
- For newborns: 48 hours after discharge (the physician will discuss with you before your baby is discharged from the nursery).
- 2 weeks, 1, 2, 4, 6, & 9 months
- 1 year old, 15 & 18 months
- 2 years old
- At age 3 and after: annual through age 18
One of our nurses will contact you regarding your first newborn appointment.
At that first appointment, we will ask you to arrive early so that you can provide information about your baby and your family’s health history. Before leaving our office, please see one of our schedulers to schedule your subsequent appointments. We do charge a fee for appointments not cancelled 24 business hours prior to the appointment.
To register an older child, please speak with one of our schedulers who will send an informational packet and registration form to you. Send the completed information back to us with a copy of your child’s insurance card. Also forward a copy of your child’s previous medical records. This information must be received prior to scheduling an appointment.
Sick Visit Appointments
If your child becomes sick or injured or you have a concern, please call to speak with a nurse who is available every weekday beginning at 8:00 A.M. The nurse will schedule an appointment for the same day (or next day, if appropriate) for you if your child needs to be seen. Please call (617) 735-8585 and select option 2 to speak with a nurse. If our nurses are on the telephone with other parents, please leave a message and one of our nurses will return your call as quickly as possible.
Emergencies
One of our pediatricians or nurse practitioners will be on call evenings, holidays and weekends for emergencies. Please dial our main number (617) 735-8585 and follow the instructions on our voicemail.