If your child becomes sick or injured or you have a concern, please call to speak with a nurse who is available every weekday beginning at 8:00 A.M. The nurse will schedule an appointment for the same day (or next day, if appropriate) for you if your child needs to be seen. Please call (617) 735-8585 and select option 2 to speak with a nurse. If our nurses are on the telephone with other parents, please leave a message and one of our nurses will return your call as quickly as possible. Please do not use Patient Gateway to send urgent messages. As it says when you log on, these messages are for non-urgent issues and may not be responded to for a few days.
Self-Scheduled Sick Visits & Patient Gateway
Self-scheduled sick visits are run from 8:30AM to 9:30AM Monday through Friday. These appointments will be visible after 4PM the night before. On weekends that we are open, self-scheduled sick visits will be open for scheduling at 7:00AM that day.
Directions to self book morning sick visits for acute issues only
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- Go to Patient Gateway (there is also an app that you can download on your phone if you would like).
- Choose “Schedule an Appointment” under child’s chart.
- Pick “Sick Visit APP”
- Pick Centre Pediatric Associates and select an available time slot
Reasons to Book a Sick Visit:
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- Fevers
- If your child is less than 3 months old, DO NOT book an appointment on Patient Gateway. Please call the office urgently.
- Sore throat
- Upper respiratory symptoms such as congestion, cough, wheezing, barky cough.
- if your child is a known asthmatic, please bring their supplies such as inhalers, spacers, etc with you.
- Ear pain
- Concern for urinary tract infection
- Fevers
Please DO NOT BOOK self-scheduled sick visits for:
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- Children less than 3 months old
- Concussion evaluation
- Chronic or ongoing medical concerns
- Mental or behavioral health concerns
For these concerns or if no same day appointment are available on Patient Gateway, please call the nurse triage line.